Shipping Policy
Effective Date: 12-01-2024
Last Updated: 12-15-2024
Order Processing Time
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Orders are processed and shipped within 1-2 business days after receiving payment.
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Orders placed after 3:00 PM or on weekends/holidays will be processed the following business day.
Shipping Rates & Methods
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We offer Standard Shipping: 5-7 business days.
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Shipping costs are calculated at checkout based on the weight of the items and the shipping destination.
Order Tracking
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Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.
Delivery Times
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Estimated delivery times are provided at checkout and depend on the shipping method selected and the destination.
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Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather, carrier delays, or customs processing.
Lost or Damaged Shipments
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If your order arrives damaged or is lost during transit, please contact us immediately at support@strongmicrobials.com
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We will work with the carrier to resolve the issue and ensure your satisfaction.
International Shipping
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Strong Microbials is proud to work with distributors in the US, Canada, Mexico, South Korea, Australia, and Saudi Arabia. Please get in touch with your nearest distributor.
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International orders may be subject to customs duties and taxes, which are the recipient's responsibility.
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Please contact your local customs office for more information about fees and import regulations.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, don't hesitate to get in touch with us:
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Email: support@strongmicrobials.com
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Phone: +1(844)696-4276
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Business Hours: Monday–Friday, 9:00 AM–5:00 PM CST